The position has been filled and we're no longer accepting applications for the role.

ABOUT PIXELZ

At Pixelz, we help photo studio professionals beat deadlines by providing reliable, AI-powered retouching at scale.

Over the years, we’ve innovated in response to the industry challenges of fluctuating image volumes, manual workflows, and inconsistency in image quality. In trying to solve these issues, we developed the concept of S.A.W.™ – Specialist Assisted Workflows.

An idea of splitting the retouching workflow into many different production steps assisted by AI, machine learning, and various other methods of automation. A completely different way of handling retouching than anyone had ever done before.

The result is a retouching service offering unprecedented speed, consistency, and scalability. Together with delivering an outstanding customer experience, this is the reason we are trusted by leading fashion brands around the world.

We are a technology company powered by a talented and passionate team spread across 8 countries hosting a team of 500 people globally. With our diverse team, we are able to push boundaries, embrace change and innovate to create more and better opportunities for our customers, our colleagues, and the communities we are a part of.

Our three core values are:

Let Data Decide. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.

Build Genuine Relationships. We are in it for the long term. We treat our colleagues, customers, and partners openly and honestly.

Own It. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.

PURPOSE OF THE POSITION

Responsible for building and consulting on employee relations and engagement activities or programs such as advising and guiding managers on employee relation according to state and & company labor regulations; developing and facilitate programs to support the company’s needs of engagement with management and staff. Responsible for the execution and overall communication related to employee engagement initiatives and recognition activities.

KEY AREAS OF RESPONSIBILITIES

Employee Relations (ER)

• Administer disciplinary matters of employees in accordance with the legal and Company policy
• Receive and provide feedback employees’ grievance/ complaints and suggestions. Conduct detailed investigations to complex issues and recommending solutions for fair and quick resolutions
• Conduct off-boarding interviews with resigning employees, tracking reasons for voluntary terminations. Submit the turnover analysis report to management for their action.
• Guide, train and direct business partners on the execution of HR policies and processes to ensue, appropriate legal and organizational compliance
• Maintain and coordinate with related state authorities and parties about the knowledge of the latest trends and regulations on ER

Employee Engagement (EE)

• Drive employee engagement within the Company by directly partnering with leadership teams and developing company wide EE programs/initiatives. Regularly attend and participate in department meetings
• Assess, identify, and address issues and solutions related to EE with HR leadership, director, and senior management, modifying as required. Provide counseling and direction to employees, facilitate communication, and help resolve conflicts that impact employee engagement
• Manage preriodically employee satisfaction surveys
• Develop and monitor a sustained social media/reputation program to encourage feedback and engagement via social media and public awards (“Best Places to Work”).
• Prepare and develop content for internal announcements, various communications, and Monthly E-Newsletter

Other tasks as assigned by Line Manager

REQUIREMENTS

Must Haves

• Bachelor’s degree in human resource management, psychology, English or equated with experience
• At least two (2) years of relevant working experience
• Strong communication skills (in both speaking and writing) and event organizing skills
• Fluent in both English and Vietnamese
• Good knowledge of the labor code and relevant laws, regulations, process, and procedures
• Relationship building, engaging and empathy

Nice to Haves

• Full understanding of all HR functions and best practices
• Self motivated and creativity and keen to learn new thing
• Proficient in Power point and Adobe Illustrator or similar software

WHAT WE OFFER

• International working environment
• Flexible working time and result oriented
• Maximum work-from-home 5 days a month
• Social, healthcare and unemployment insurances complied with labor law.
• Up to 15 annual leave days per year
• 13th salary
• Company trip for employees.
• Well-equipped office pantry offers complimentary coffee, tea and drinks.

Interested candidates please send your updated CV to email:hr@pixelz.com with title "ERE Specialist - your full name". We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.