HANOI, VIETNAM

Academy Team Leader

Hanoi Office

ABOUT PIXELZ

At Pixelz, we help photo studio professionals beat deadlines by providing reliable, AI-powered retouching at scale.

Over the years, we’ve innovated in response to the industry challenges of fluctuating image volumes, manual workflows, and inconsistency in image quality. In trying to solve these issues, we developed the concept of S.A.W.™ – Specialist Assisted Workflows.

An idea of splitting the retouching workflow into many different production steps assisted by AI, machine learning, and various other methods of automation. A completely different way of handling retouching than anyone had ever done before.

The result is a retouching service offering unprecedented speed, consistency, and scalability. Together with delivering an outstanding customer experience, this is the reason we are trusted by leading fashion brands around the world.

We are a technology company powered by a talented and passionate team spread across 8 countries hosting a team of 500 people globally. With our diverse team, we are able to push boundaries, embrace change and innovate to create more and better opportunities for our customers, our colleagues, and the communities we are a part of.

Our three core values are:

Let Data Decide. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.

Build Genuine Relationships. We are in it for the long term. We treat our colleagues, customers, and partners openly and honestly.

Own It. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.

THE ROLE

Academy is the technical training team of Pixelz focused on Photoshop training for image editing production. Academy manages & runs its major online training platform which is Academy Online.

The role is responsible for arranging, monitoring, and effectively evaluating the team’s missions to achieve optimal training results; helping the organization achieve high production efficiency through well-equipped production skills and effective training. Continuously develop skills & performance of team members.

RESPONSIBILITIES

1. Manage & improve training platforms

  • Monitor & supervise operation of Academy Online System
  • Monitor & supervise operation of other training activities
  • Continuously improve AOS & other training tools / platforms

2. Manage & secure training content

  • Monitor & supervise the creation & archiving of training content & materials
  • Continuously improve efficiency & security of the creation of training content

3. Manage training capacity

  • Plan & manage AOS training capacity
  • Plan & manage other training platform capacity
  • Plan & manage capacity of training quality contro

4. Manage & lead team

  • Create, assign & manage tasks
  • Supervise & assess performance of team members
  • Empower & motivate members to improve team performance
  • Participate in building & developing team

5. Analyzing & Reporting

  • Analyze & report on AOS data
  • Analyze & report on other training data

6. Procedures

  • Build & revise training regulations
  • Build & revise team processes
  • Build & revise cross-teams processes

7. Others

  • Guide & support new team members as assigned
  • Other supporting tasks as assigned

REQUIREMENTS

  • College degree and above
  • At least 2 years of experiences in managing Photoshop training group or equivalent
  • At least 1 year of experience in operating online learning system
  • Have knowledge of online and in-class learning management system/ platforms
  • Have knowledge of google docs
  • Understand the standards and expectations of customers in the industry
  • Creative thinking and good at problem solving.
  • Careful and strong attention to detail
  • Self-challenging skill
  • Well-organized hard working honest
  • Self-motivated with a positive “can-do” attitude and teamwork.
  • Open-minded and keen to learn new thing.
  • English level (at least IELTS 4.0)
  • Strong critical thinking and analytical skills.

WE OFFER

  • International working environment
  • Flexible working time and result oriented.
  • Maximum work from home 5 days a month
  • Social, healthcare and unemployment insurances complied with labor law.
  • Up to 15 annual leave days per year
  • 13th salary.
  • Company trip for employees.

Interested candidates please send your CV to email address: hr@pixelz.com “Academy Team Teader - Your full name”. Only qualified candidates are contacted.