HANOI, VIETNAM

Academy Team Teader

Hanoi Office

ABOUT PIXELZ

At Pixelz, we help brands and retailers effortlessly retouch product images for e-commerce to boost their online sales and reduce returns.

We've spent years investing in people and developing software to create post-production’s greatest ever timesaver, S.A.W.TM, a digital production platform and traffic control system powered by AI and specialized retouchers. The result is a retouching service offering unprecedented speed, consistency, and scalability.

We’re trusted by leading brands in every category and have retouched 30 million product images and counting. Pixelz was founded in Denmark but is now found locally, thanks to offices in 6 countries hosting a team of 700 people globally.

Our vision is to change the way product image editing and studio management is handled in organizations the world over, leading to transformational change for our customers, from the bottom line to effective time management. Driven by Pixelz core values, we are passionate but always ‘Let Data Decide’, we ‘Build Genuine Relationships’ by treating colleagues and customers openly and honestly and we ‘Own it” by empowering each other to act when we see opportunity and taking pride in our work, presenting our ideas and challenging the status quo. Our goal is excellence: in design, in business processes, in time management, in employee quality of life.

THE ROLE

Academy is the technical training team of Pixelz focused on Photoshop training for image editing production. Academy manages & runs its major online training platform which is Academy Online.

The role is responsible for arranging, monitoring, and effectively evaluating the team’s missions to achieve optimal training results; helping the organization achieve high production efficiency through well-equipped production skills and effective training. Continuously develop skills & performance of team members.

RESPONSIBILITIES

1. Manage & improve training platforms

  • Monitor & supervise operation of Academy Online System
  • Monitor & supervise operation of other training activities
  • Continuously improve AOS & other training tools / platforms

2. Manage & secure training content

  • Monitor & supervise the creation & archiving of training content & materials
  • Continuously improve efficiency & security of the creation of training content

3. Manage training capacity

  • Plan & manage AOS training capacity
  • Plan & manage other training platform capacity
  • Plan & manage capacity of training quality contro

4. Manage & lead team

  • Create, assign & manage tasks
  • Supervise & assess performance of team members
  • Empower & motivate members to improve team performance
  • Participate in building & developing team

5. Analyzing & Reporting

  • Analyze & report on AOS data
  • Analyze & report on other training data

6. Procedures

  • Build & revise training regulations
  • Build & revise team processes
  • Build & revise cross-teams processes

7. Others

  • Guide & support new team members as assigned
  • Other supporting tasks as assigned

REQUIREMENTS

  • College degree and above
  • At least 2 years of experiences in managing Photoshop training group or equivalent
  • At least 1 year of experience in operating online learning system
  • Have knowledge of online and in-class learning management system/ platforms
  • Have knowledge of google docs
  • Understand the standards and expectations of customers in the industry
  • Creative thinking and good at problem solving.
  • Careful and strong attention to detail
  • Self-challenging skill
  • Well-organized hard working honest
  • Self-motivated with a positive “can-do” attitude and teamwork.
  • Open-minded and keen to learn new thing.
  • English level (at least IELTS 4.0)
  • Strong critical thinking and analytical skills.

WE OFFER

  • International working environment
  • Flexible working time and result oriented.
  • Maximum work from home 5 days a month
  • Social, healthcare and unemployment insurances complied with labor law.
  • Up to 15 annual leave days per year
  • 13th salary.
  • Company trip for employees.

Interested candidates please send your CV to email address: hr@pixelz.com “Academy Team Teader - Your full name”. Only qualified candidates are contacted.