HANOI, VIETNAM

Shift Production Planner

Hanoi Office

ABOUT PIXELZ

At Pixelz, we help photo studio professionals beat deadlines by providing reliable, AI-powered retouching at scale.

Over the years, we’ve innovated in response to the industry challenges of fluctuating image volumes, manual workflows, and inconsistency in image quality. In trying to solve these issues, we developed the concept of S.A.W.™ – Specialist Assisted Workflows.

An idea of splitting the retouching workflow into many different production steps assisted by AI, machine learning, and various other methods of automation. A completely different way of handling retouching than anyone had ever done before.

The result is a retouching service offering unprecedented speed, consistency, and scalability. Together with delivering an outstanding customer experience, this is the reason we are trusted by leading fashion brands around the world.

We are a technology company powered by a talented and passionate team spread across 8 countries hosting a team of 500 people globally. With our diverse team, we are able to push boundaries, embrace change and innovate to create more and better opportunities for our customers, our colleagues, and the communities we are a part of.

Our three core values are:

Let Data Decide. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.

Build Genuine Relationships. We are in it for the long term. We treat our colleagues, customers, and partners openly and honestly.

Own It. We empower each other to act when we see an issue or opportunity. We take pride in our work, speak up, and continuously improve without the fear of failing.

RESPONSIBILITIES

  • Assess production capacity from locations, compare with the demand, decide # of photo editor for each shift,
  • Monitor production situation in shift, detect abnormal cases, contact with release departments to handle, ensure images will be delivered on time to customers
  • Communicate closely with customer success team, make sure delivery status of order always is updated
  • Communicate with production location, ensure keep track every volatility of capacity
  • Strictly follow production planning process, work instruction
  • Involve improve activities, detect waste in production, take action

QUALIFICATIONS

  • Must have excellent communication skill, especially reading and writing
  • Can working by shift
  • Have knowledge of supply chain
  • Good in Microsoft Office (Good Excel skill is required)
  • Can work independently
  • Shift planning experience is preferred

BENEFITS

  • Salary: negotiable
  • International working environment
  • Flat and transparent organization
  • Individual ideas are highly appreciated
  • Chances to learn new business
  • Great opportunities in developing career pathways, English and soft skills.
  • Social, healthcare and unemployment insurances complied with labor law.
  • Up to 15 annual leave days per year
  • Summer trip allowance, 2 weeks fully paid off for parental leave, teamwork activities and

WHAT DOES SUCCESS LOOK LIKE?

  • On time delivery rate of images: higher than 99%
  • No assigned images rate (it is the time when photo editor don’t have images to process/ total working time): under 3%
  • Involve strongly in improvement activities, have idea, action to reduce waste

Interested candidates please send your CV to email address: hr@pixelz.com “Shift Production Planner - Your full name”. Only qualified candidates are contacted.