What is the Quality Inspector and how does it work?
The Quality Inspector is a simple and easy-to-use tool that allows you to evaluate your images once they’ve been processed by our Production Team.
Once you get an email notification that your images are ready for download, you just have to access your account at pixelz.com and click “go to order” on the order you would like to inspect. Below the order details, you will see the Quality Inspector button and your product images will be displayed for you.
Here you are able to:
- See Before and After views of your edited images.
- Evaluate the final result by approving or rejecting an image.
- Reject images and explain how they can be improved to your liking.
- Download your original and edited image files.
Sometimes, it can take a few tries to meet your exact requirements, but don’t worry, we can save your comments in your Order Specifications, and since we have a 100% satisfaction guarantee, we will redo the images you’re not happy with completely free of charge. Just click on the red “reject image” button below the image, and tell us what we did wrong by using our error marker. You can also detail your request by explaining why you are rejecting the image in the text box on the left.
Rejected images are sent back to the same editor that processed the original image, and are re-edited in just a few hours at no extra charge. Additionally, if you upload your images using our FTP, we have an option to hold back images until they have been approved by you.
What are the benefits of using this tool?
It’s all about time and quality! With this tool you will be able to have your images processed to your exact requirements (every time) and you can forget about all of the back and forth emails with external designers/agencies required to get your images just like you want them.
Besides this, if you have an in-house team of graphic designers/image editors, they can also participate in the QA process before your images are downloaded to your local server.